Frequently asked questions
At ATS Containers, we do our best to ensure our customer experience is as straight forward and easy as possible. If you have any questions concerning your storage container purchase or rental, please refer to our list of common questions below to find the answer you need.
Still need help?
Please contact a member of our team anytime at 1-866-846-0270 and we’ll be happy to assist you.
As we have a large inventory of all types of shipping containers in our depots, we can typically process your order as soon as we receive it, and shipping is usually scheduled within a few days. Modified containers are the exception, as they are customized to the customer’s specifications and are subject to a production delay.
For a 20’ container, the truck will require a minimum 60 feet of straight line clearance.
For a 40’ container, the truck will require a minimum 110 feet of straight line clearance.
For an easy and safe delivery, the width requirement is 12 feet.
Shipping containers are delivered on trucks and the type of delivery truck will depend on the size of the container and delivery destination. Most shipping containers are delivered on tilt trailers. These trailers back into position and tilt the container down into the desired location without assistance. Click here for more information regarding delivery.
We ask that before taking possession of your storage container you consider the following:
-Door loading direction
-Straight line clearance
For a detailed description of delivery requirements and ground preparation, please click here.
ATS will not attempt to pick up the container if it is surrounded by snow or frozen in ice. This is to avoid dead run transport charges. The equipment can only be picked up if the container is completely accessible and not frozen to the ground.
The minimum rental period for all container sizes is TWO months.
Our expertise in shipping container modifications spans the course of many years. From simple modifications like paint jobs and decals to more specialized applications like rollup doors, electrical installations and insulation, our team will professionally convert any sea can for the purpose for which you need it.
Visit our Modified Containers page for a complete overview of the available container modifications.
As with any great projects, it begins with an idea! From there, the custom container will begin its journey
All of our used sea cans are sold in cargo worthy condition, meaning they are wind and water tight as well as structurally sound. This is to ensure the safety of the contents you may store inside and of anyone handling the containers. For more information click here.
The term “one-trip” container refers to any new shipping container which was manufactured overseas, mainly in Asia, and makes one trip from its factory to its destination city, in our case, any ATS location. Because shipping containers are not manufactured in North America, the container is as “new” as a shipping container gets. Please consult our “one trip container” page for additional information.
All ATS shipping containers for rent are equipped with a standard, secure lock box made from high strength steel. The lockbox encases the lock and protects the padlock from bolt cutters or other break in tools. This is an added security feature which we include on all container rentals.
The majority of shipping containers are dark in color such as red, brown, blue or green. New container colors vary but our most commonly requested color is dark grey.
Payment terms for first time purchases are C.O.D. whereby our drivers will pick up the cheque upon delivery. We also accept Interac e-transfers or direct deposits prior to delivery.